Welcome! My current turnaround time is approximately 2 weeks. Local pick-up and shipping available.

FAQ

⚠️My current turnaround  time is 1-2 weeks. Shipping delays are out of my control.⚠️

 

Frequently Asked Questions 

How accurate is your sizing? 

Each of my items are sized a bit differently. For the most accurate sizing, please visit each items page and read through the description.

What is the best way to wash/clean my crocheted/knitted items? 

It is recommend that all of our products be spot cleaned or hand washed and lay flat to dry. Pompom can be removed and/or fluffed up by using a blow dryer on a low heat setting. I, the maker, am not responsible for your washing method as this is out of my control. 

How long does it take for my order to ship? 

My normal ship time varies from next day (if item is in stock) to one to two weeks unless otherwise noted in busy season. Please see the top of this page, or inquire for current turnaround time. 

Does my shipped order include tracking? 

All parcels shipped within Canada are shipped via Canada Post and come with a tracking number. You will receive this information with your shipping notification email. Should there be a Canada Post interruption, an alternate shipping method will be picked.

Custom and Personalized Orders 

Don't see what you are looking for or wondering if it is available in another size or colour(s)? Send me a message and we can discuss a custom order. 

Returns/Exchanges 

Due to Covid-19, I am not accepting any returns or exchanges at this time. I make sure that every item shipped out is carefully inspected. 

Feedback 

If something went wrong with your purchase or you are not satisfied with your order, please contact me before leaving feedback. I would love to be given a chance to make it right. 

PLEASE NOTE: 

All pieces are handmade so no two items are identical. Please allow for slight variances from the photos taken and the nature of the yarn. I try my best to make sure that my product is represented as accurately as possible through product descriptions and photos, but this could vary from the photos taken. 

Custom and Personalized Orders 

All custom orders are a final sale. No exchanges or refunds. 

Are your items handmade? 

Yes, all This Crafty Momma pieces are hand made by me in our clean and smoke free home. 

Maker Credit 

All faux-leather tags are made by AllThisWood on Etsy. 

Faux-fur pompoms are made by myself.

'All You Need Is Love' Beanie pattern is the Iroquois Beanie by Indie Fiber Art and the 'heart' accent stitch colour placement is my own. 

Ridge Beanie pattern is the Iroquois Beanie by Indie Fiber Art on Etsy and modified from original pattern to add extra detail.

Carter Beanie pattern is the Iroquois Beanie by Indie Fiber Art on Etsy.

Eloise Beanie pattern is the Freddie Beanie by Harper Jane Knits on Etsy.

The Charlotte Beanie is the Collins Beanie pattern by Ashley J Crochet on Etsy. 

Ornament pattern is my own.

Mr. Bear Hat pattern is by Yarn Republic.

Celestial Beanie pattern is by Lizzy Knits.

All of the other patterns are my own.